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| Thank you for the exceptional service. |
Added On: September 10th, 2008 |
Posted By: Cristal J. Bordeleau
Website: www.Rideau.com
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Hello Paola,
I really wanted to take a moment to thank you for the exceptional service
and lightning fast turn-around time you did for the DK52 Red, engraved,
and for the additional boxes you were able to find for me. I truly
appreciated your help on this. It made it much easier to service my
client and offer him a satisfactory outcome to his problem, as well as mine.
Again Paola, your help was invaluable.
Best,
Cristal J. Bordeleau
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| Thank you very much! |
Added On: July 28th, 2008 |
Posted By: Todd. J. Ridder
Website: www.rlk-inc.com
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Lewie,
I wanted to tell you a story about Spector & Co. After you came in a couple of weeks ago, I placed an order with them for 150 Travel wallets. After placing the order, my client changed the shipping address and dated needed which required that we ship it to Las Vegas for a Sat. Delivery. I called and then sent Randi and email to this effect. She responded and indicated that it would not be an issue.
I called the day prior to shipment day and was again told that everything was going as planned. The date for shipment was 5/29/08 and I called and received tracking numbers. I could not track the package until the next day and did not track it until my client emailed me AFTER lunch my time. I tracked it and found that UPS was showing a delivery date of Monday the 2nd of June. After speaking with Randi about the situation, she indicated that her shipping guy was sure it was shipped correctly. Spector and I called UPS and they could not be sure it would deliver on Sat. as required. Randi then took things into her own hands and ask that 150 more be reproduced and shipped them after 6 p.m. eastern time and it arrived on the 31st as required.
After the fact the UPS package showed up on Sat. as well, but, without knowing, Randi took care of us. All I can do is say thank you and send you all of the business that I can in the future. The lack of Quality Customer Service with in this industry is appalling. The Customer Service that Randi and her team exhibited was outstanding and I want to make sure you know and can pass along to her boss what a wonderful job she and her group did to make this a success story.
Thanks again.
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Added On: June 2nd, 2008 |
| Posted By: Max Romano
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Hi Paola,
I just wanted to say thank you for the great service you gave. My
client called me ten times to thank me. I can't even tell you how much i
appreciate it. Forward this to your bosses because they should know how much
you come through for your clients.
Thank you again
Max Romano
Les Modes Lupo
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| That was truly a miracle order! |
Added On: November 16th, 2007 |
| Posted By: Laura Hansen
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Hi Donna,
I can't thank you enough for the small rush order of mini note pad/pens you did for Office Suites. I went to her presentation and everyone loved receiving them!
That was truly a miracle order!
Thanks again,
Laura
imagegroupinc.ca
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| Thank you! |
Added On: October 26th, 2007 |
Posted By: Becky Provily
Website: talbot-promo.com
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Hi Jaycee,
Just wanted to thank everyone at Bankers who made this order happen.
We cannot stress how much we really appreciate what you did and do for us on
a daily basis.
Your support and going above and beyond is very, very much appreciated.
Thank you, thank you, thank you.
Best wishes,
Becky Provily
Customer Service Manager
Talbot Marketing
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| Thanks for your hard work! You deserve a squeeze! |
Added On: October 24th, 2007 |
Posted By: Lisa Reid
Website: creativeconcepts
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Hi Donna,
I just wanted to tell you we received the notebooks this morning and I quickly got them over to the client. I looked like a hero Thanks to you!
I appreciate you re-running the order for me and shipping them AIR. The client is Petro Canada and they have lots of money to spend these days!
The client will take the other 750 that shipped by ground too!
Thanks for your hard work! You deserve a squeeze!
Lisa
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Grey cup fever hits Spector & Co.
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As the CFL's coveted trophy visits Spector's own award winning Customer Service team!
full story
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Eco Symbols
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Eco friendly? We don’t just say it… we mean it! You will find the symbols below printed on every one of our notebooks and jotters.
These symbols are our promise that…
full story
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2008 Price Guarantee
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We are pleased to advise that despite the price increases we are receiving from our suppliers due to the soaring cost of raw materials and labor in China, that we are maintaining our catalog pricing as published, through January 31, 2009.
full story
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Expanding to serve you better.
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After 13 years of continued growth at the same address, SPECTOR & CO. is excited to announce our move into a state of the art, custom built 65,000 square foot facility.
full story
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Customized e-Flyer Request Form now online!
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Let us help you create a customized flyer! Simply complete all of the details on this form, forward us your artwork and it will be our pleasure to have your customized flyer, designed just for you, emailed back to you within 4 business days.
This flyer request form is also available in our Marketing Tools section.
click here to Request a Customized e-Flyer now!
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Have a question, comment, critique on our company, email our President - Click here! |
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Thank you very much!
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" Lewie,
I wanted to tell you a story about Spector & Co. After you came in a couple of weeks ago, I placed an order with them for 150 Travel wallets. After placing the order, my clie... "
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Todd. J. Ridder
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www.rlk-inc.com
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